Do you ship worldwide?

We ship internationally. Shipping time may vary depending on location.

How long will my order take to deliver?

Estimated times:
USA 3-5 business days
Canada 5-10 business days
World 10-20 business days

Will I have to pay any customs fees?

We are confident that there will be no customs fees. However we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers responsibility to pay the balance.

What are my payment options?

We accept payments by Paypal, Visa, MasterCard and American Express.

How secure is your site?

Castle & Craft processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.

Where is my order?

Contact us at info@castleandcraft.com to request tracking information once your order is dispatched.

How do I track my parcel?

You can track your parcel via the email we sent you. We also have a link to our Order Tracking page on our Home Page.